Cynefin Framework described by David Snowden is a good way of partition the complexity of your problem and assigning them the status as complex, complicated, simple and chaotic depending on how much you know about it. You can then shift them around when you know more. It is a good way of assigning task depending on the expertise required and value delivered. John McFadyen’s talk on The Cynefin Framework has further references at the end relevant to the subject. If you ever get time to read it, you will find it useful than the simplistic approach of pic chart. Although there is more thinking involved but it pays off in the end. Isolating problem in categories help target resources effectively.

I had never heard of that one before, it’s very easy to use. Thanks for the heads up.

Darren.