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	<title>Comments on: Image, show you care!</title>
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	<link>https://www.bettertesting.co.uk/content/?p=113</link>
	<description>Insights, thoughts &#38; ideas</description>
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		<title>By: Darren McMillan</title>
		<link>https://www.bettertesting.co.uk/content/?p=113#comment-115</link>
		<dc:creator>Darren McMillan</dc:creator>
		<pubDate>Sat, 06 Nov 2010 21:05:23 +0000</pubDate>
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		<description>Justin,

Thanks for your comment, like you&#039;d said your customers sell your application.  It&#039;s a socially interactive world now, marketing will only get you so far.  Harness the power of your users, make them want to sell your product for you :-)

Jing have a pretty decent idea going in providing a nearly complete tool, with minor perks on the pro version.  If they&#039;d take the 5 min time limit from video recording off the pro version I&#039;d buy it in a second having used it &amp; grown to love it.

Thanks for taking the time out to read some of my posts ;-)  Glad you enjoyed them.

Darren.</description>
		<content:encoded><![CDATA[<p>Justin,</p>
<p>Thanks for your comment, like you&#8217;d said your customers sell your application.  It&#8217;s a socially interactive world now, marketing will only get you so far.  Harness the power of your users, make them want to sell your product for you <img src='http://www.bettertesting.co.uk/content/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Jing have a pretty decent idea going in providing a nearly complete tool, with minor perks on the pro version.  If they&#8217;d take the 5 min time limit from video recording off the pro version I&#8217;d buy it in a second having used it &amp; grown to love it.</p>
<p>Thanks for taking the time out to read some of my posts <img src='http://www.bettertesting.co.uk/content/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' />   Glad you enjoyed them.</p>
<p>Darren.</p>
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		<title>By: Justin Hunter</title>
		<link>https://www.bettertesting.co.uk/content/?p=113#comment-96</link>
		<dc:creator>Justin Hunter</dc:creator>
		<pubDate>Thu, 04 Nov 2010 01:20:29 +0000</pubDate>
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		<description>Darren,

Great post.  We have a tool designed for software testers.  We hardly ever get such thoughtful messages from our tool&#039;s users but we all absolutely love it when we do.  A company would be foolish to ignore users who are as technically competent and helpful as you showed yourself to be.  Unfortunately though, many companies seem to be pretty foolish about such things.  

PS, your post on lean test case management / mind mapping was excellent too.

PPS, I use Jing on PCs and like it a lot but actually prefer Skitch on Macs.  Both screen capture tools are great; Skitch is missing video capture.

- Justin</description>
		<content:encoded><![CDATA[<p>Darren,</p>
<p>Great post.  We have a tool designed for software testers.  We hardly ever get such thoughtful messages from our tool&#8217;s users but we all absolutely love it when we do.  A company would be foolish to ignore users who are as technically competent and helpful as you showed yourself to be.  Unfortunately though, many companies seem to be pretty foolish about such things.  </p>
<p>PS, your post on lean test case management / mind mapping was excellent too.</p>
<p>PPS, I use Jing on PCs and like it a lot but actually prefer Skitch on Macs.  Both screen capture tools are great; Skitch is missing video capture.</p>
<p>- Justin</p>
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		<title>By: Amir Karimuddin</title>
		<link>https://www.bettertesting.co.uk/content/?p=113#comment-9</link>
		<dc:creator>Amir Karimuddin</dc:creator>
		<pubDate>Mon, 04 Oct 2010 02:54:48 +0000</pubDate>
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		<description>Can&#039;t agree more Darren. Twitter has emerged to become one of the sought customer service solution nowadays. Having reliable customer service response in Twitter -- and other social networks in general -- definitely raise image in front of customers.</description>
		<content:encoded><![CDATA[<p>Can&#8217;t agree more Darren. Twitter has emerged to become one of the sought customer service solution nowadays. Having reliable customer service response in Twitter &#8212; and other social networks in general &#8212; definitely raise image in front of customers.</p>
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